0844 893 2010
MEDISERVE SUPPORT
Welcome to Numed's Product Support, your technical resource gateway. Please use the navigation bar above to help you find the information you require.
You can book your equipment in for service and calibration, report a fault with equipment or take a look through our FAQ page which will help you rectify any problems you may have with your equipment.
If your equipment is covered by a MediServe Support contract and you require online assistance please click the live support button above and enter the details required.
If you do not have a MediServe Support contract but would like further details please click here.
MEDISERVE OFFERS YOU THE FOLLOWING FEATURES AND BENEFITS
Unlimited technical support from a dedicated and highly skilled support team.
Unlimited remote desktop support via Citrix GoToAssist.
Fast priority response for all product support queries.
Fast priority response for all workshop servicing and repairs.
Full equipment repair cover including parts and labour.
Inclusive loan equipment when yours is being serviced or repaired*
Inclusive (or heavily discounted) software upgrades keeping your system up to date
Inclusive hardware upgrade offers.
Inclusive technical tips via email and website.
Inclusive annual service and calibration to manufacturers specification.
Inclusive servicing compliant to QoF Indicator 7.
TOTAL CUSTOMER CARE
- Your equipment will be covered for both parts and labour
- Our Dedicated support team are here to help you
- Discounts are available for cover taken out at the time of the original purchase of the equipment
- Quantity discounts are available for covering multiple items
Click here to view MediServe terms and conditions
* Customer must cover inbound postage cost
